I had an order with Safestyle – what happens now?

30th October 2023

With the news over the weekend over Safestyle ceasing to trade, we know that many customers who have bought windows and doors will now be left anxious and worried about the loss of deposits and wondering what their rights are.

It is an incredibly difficult time when companies cease trading and customers are left out of pocket and fearful.

It is also devastating that so many workers have been left facing uncertain futures, especially ahead of Christmas, and our hearts genuinely go out to all of them.

As a fellow Yorkshire-based business, we are keen to help wherever we can – through stepping in to complete unfinished home projects or by recruiting staff who need employment.

How can EYG help?

We can price your current outstanding works without needing a face to face appointment - just email us your quote/survey and we will price it without coming to your home, simply email your quote to info@eyggroup.com for a quick response.

We have the capacity to take on new window and door orders and install in six to eight weeks.

However, we appreciate that many customers will not want to go through the whole sales process again.

So for any home owners who have recently had design consultations, we will pledge to speed up the entire sales process by using your existing paperwork to save you time and the effort of starting again from scratch.

We would still require our own survey but will use your existing paperwork to cut our initial appointment team and endeavor to make the process simpler and quicker for you.

EYG’s pledge to Safestyle customers

As a token of goodwill to the customers who have lost deposits, we will give you £200 off your order to ease the blow of losing money in these difficult times.

Simply fill in our online quote or call 0800 181 888 and show your Safestyle paperwork to our sales team to claim your discount.

The EYG guarantee

EYG has been in business for 53 years and is a member of the Glass and Glazing Federation (GGF), Fensa, and Secured by Design.

We manufacture all of our own products and install a wide range of home improvements, from UPVC and aluminium windows and doors, to conservatories, orangeries, garden rooms, extensions, conservatory roofs, and soffits and fascias.

Our products are guaranteed for ten years and we are rated 4.1 out of 5 on Reviews.io, regularly scoring five star reviews from our customers for quality products, quick and clean installation, and great after-care from our dedicated service team.

EYG ways to pay

We offer a ‘buy now and pay later’ option, where customers can have their home improvements and pay nothing for six months. We also offer interest bearing loans which spread the cost over monthly payments.

Get in touch

Email your existing quotation or survey to info@eyggroup.com and we will come back to you with a price without needing a sales appointment.

If you need help with getting your home improvements back on track, call 0800 181 888 today or fill in our online quote form and we will get back to you the same day.

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