Finance Statutory & Disclosure Statements

What are my rights of withdrawal?

You have the right to withdraw from your loan agreement under section 66a of the Consumer Credit Act 1974, without giving reason.

You can withdraw from your agreement with NPF (Novuna Personal Finance) by writing to Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH. Alternatively you can email mailto:customerservice@novunapersonalfinance.co.uk or ring tel:0344 375 5500.

Your right of withdrawal will start on the day after the date they inform you in writing that they have executed the agreement and will end 14 days after that day.

If you have any complaints about your credit agreement then you can contact the Financial Ombudsman.

Credit is subject to application and status.

Minimum credit purchase £1000 up to a maximum of £50,000.

Authorised and regulated by the Financial Conduct Authority EYG Domestic Limited (trading style EYG Home Improvement Glazing Solutions), Wiltshire Road, Dairycoates Industrial Estate, Hull, HU4 6QQ. FRN Number – FCA – 720510 act as a credit broker and not the lender and offers credit products from a range of financial providers with whom we have a commercial relationship. We may receive a commission from our lenders.

Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC. Authorised and regulated by the Financial Services Register no. 704348. Registered Office: Novuna House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP. Registered in Cardiff no. 163491.